Contact us on 01284 811889 or

Office Staff Training

Office Staff Training
June 30, 2023 Lisa

Its not all about the OPTIMISE engineers training!!

OPTIMISE strongly believe it is important that all the teams in the company are continually updating current, existing skills or learning a new expertise.




Lisa attended an enlightening webinar today on ‘The untapped work force’ Social Value case study – working with prisons.



Yet another course completed this month ! Yvonne successfully completed her training in ”Occupational Health and Wellbeing”



Yvonne has completed another environmental training webinar this month.

Yvonne’s training in this area is ongoing, as I’m sure you can imagine it is a lengthy and ever changing area ! Well done Yvonne 🙂 

Feb – April

All the office staff at HQ have been busy completing their annual training over the past few months. This includes

GDPR & Data Security Fundamentals, Equality & Diversity Training, Effective Communication Principles in the Office and Modern Day Slavery.



Dave and Paul braved the freezing temperatures today for fork lift truck training. Both passed the practical and theory successfully but had to thaw out after it was all completed !! Well done guys Rhys and Lisa were very impressed with your skilled driving and techniques while observing from a nice warm office !


Rhys has settle in so well, we feel he really is part of the Optimise HQ family. He has been busy with all his foundation training in GDPR | Health & Safety | Environmental Studies | Modern Slavery | Equality and Diversity.  He has been out on various site visits with Dave and has been enjoying continuous study sessions with Paul, Lisa and Yvonne. As well as all that he has  completed around a quarter of his qualification at WSC ! Keep going Rhys you are doing a great job so far !


Now Dave has his new hip he can run a marathon !! Well not quite yet, but he was able to do a day’s First Aid Training and get in all kinds of positions !! Well done Dave we all feel able to fall apart at work now knowing you can put us all back together safely !


Another year under our belts for our ISO 9001 Quality certification !

Well done Optimise Team, with a special thanks to Yvonne for bringing it all together for our audit yesterday



A huge congrats to Yvonne who worked so hard over the last 5 weeks at the WSC studying for her IEMA Foundation Course. It paid off because she past the extensive exam with flying colours !

Check out Yvonne’s blog explaining how Optimise are working towards going green !



Paul participated in the Modern Slavery Awareness training today, and passed ! 

This training provide learners with an awareness of the signs of exploitation and trafficking in the UK. From forced criminality to sexual exploitation. How victims are trafficked, what makes people vulnerable, domestic servitude, and labour Exploitation. This course teaches you the signs that should set alarm bells ringing, how to detect and report on your concerns.

  • Understanding Modern Slavery
  • The Legal Background
  • How Modern Slavery Happens
  • Human Trafficking & Forced Criminality
  • Labour Exploitation
  • Domestic Servitude
  • Sexual Exploitation
  • How To Spot Modern Slavery
  • What To Do
  • Knowledge Test


Lisa has been busy in her HR studies !

She has managed to pass training in 

  • Modern Slavery
  • Equality & Diversity
  • Effective Communication Principles
  • Bullying & Harassment
  • Disciplines & Grievance 


Yvonne completed a bit of light reading last week !


SafePQQ is an extension of the SafeContractor health & safety audit that demonstrates our commitment to best practice and has been built to include the common question sets within PAS91. SafePQQ collects information and verifies our business against key business sustainability topics, including Finance, Environment, Quality Management, Equality, Modern Slavery, Anti-bribery, GDPR, Right to Work, Building Information Modelling, and References.



Dave just managed to squeeze another cert in before the end of the year !

Another one in the bag for Yvonne, last one for 2021?!

More “vital skill” training completed this week !


Paul and Yvonne have successfully updated their fire training this morning, keeping us all safe in case of a fire at the unit!

Fire Safety



Yvonne has successfully passed her IOSH Managing Safely refresher course.


Its that time again !! The office team, headed by Yvonne passed the ISO audit and so we have been awarded out re-certification in ISO Quality  9001:2015 yet again.

This audit helps our business uncover any problems and ensures efficiency, giving our customers and suppliers a sense of confidence in management. 

Well done team, especially to Yvonne and,  as always our thanks to Rick at QSL


Here come the girls!!

Yvonne and Lisa have completed training days, webinars and courses this month while in lockdown.

Yvonne a training day in “How to provide positive feedback” and a webinar in ” How to set goals and objectives”

Lisa a Diploma in Anxiety Awareness. 

Well done ladies !


Yvonne has been busy during lockdown ! As well as working,  she has been taking part in various Health & Safety webinars and has started a business administrative course.

Lisa is continuing to work towards her Mental Health in business diploma and will soon start a digital marketing course. 


Dave has kicked started his training this year with the Unvented Cylinder course. Done and dusted for another five years, well done Dave !



Lisa has been working hard on two diplomas during lockdown and has already managed to pass one! This year it was the NHS and governments aim to really focus on Mental health in general, but particularly in the workplace. With Lisa’s background in nursing and HR she decided to embark on two diplomas in Mental Health & Mental Health Disorders.

As a company we like to support our employees as much as we can and in particular with their mental health and well being. We feel this will be particularly prevalent in the current climate with COVID and the many mental health issues that have arisen from this difficult year.


March – August 2020

What a few months it has been. All our office staff have adjusted to the new working regime; home working or a designated day within the office to reduce the numbers in the unit at any one time.

Well done team, we survived the lock down!

A big congrats to the team for our ISO 9001:2015 renewal certification. Ric was happy to re-certify after passing our audit. A successful conference video with Yvonne and Ric, a new experience and a first for Yvonne but probably not the last for a while! Our thanks to Ric and Yvonne for getting us there.


January 2020

We passed our ISO Quality 9001 audit 🙌🏼👏🏼


This audit helps our businesses uncover any problems and ensures efficiency. It is also used to ensure our customers and suppliers have a sense of confidence in management, that the business is functioning well and that we are prepared to meet potential challenges and committed to ongoing quality throughout the company.
Well done team 😁
Our thanks as always to QLS 


December 2019

Dave and Paul thought they would squeeze one last certificate in for 2019 !!


Paul attained his CDM certificate this week.

Dave completed his Spirax Steam correspondence course this week in the record time of four weeks ! He has been awarded a certificate of achievement in Steam Utilisation.


November 2019


Congrats to Dave this month for passing his IOSH Managing Safely Course.


October 2019

Mickey is on fire this month with all the training he is getting ! This week he has completed his training with CAD Schroer on the MPDS4 software. Well done Mickey

Congrats Mickey

Mickey received his certificate today for all his efforts from his recent Steam training day.


Finally we have got Dave starting his IOSH Managing safely training in St Neots. This training is run by HS Solutions. Good luck Dave !


Mickey is still busy learning all things steam!  Today he is in Cheltenham attending a Spirax “Introduction to Steam and Condensate Systems course.

Course Objectives:

  • give a broad understanding of the purpose and safe operational requirements of steam and systems
  • Understanding the fundamentals of steam and its uses
  • Know the major components of a steam system.
  • Understand how steam gets to the point of use.
  • Understand the reasons for reducing pressure.


September 2019

Mickey has started a correspondence course in Steam utilisation. This is a comprehensive course covering the properties of steam, making the best of steam, making the best use of steam and steam plants and understanding how to become more efficient. This is run by Spirax and will run along side other training courses Mickey is to attend to give him a better understanding of the steam industry.


Yvonne is attending a Construction Safety & Awareness Health Day. She will be advised of the latest standards and guidance/learn about the legal obligation in relation to work at height, dust control on power tools, working on platforms and Mental Health at work.

Lisa is attending a two day course on IGTV & Marketing/Photography and styling course this week. She is hoping to be enlightened and inspired for future posts on our social media sites and website !


August 2019

Pat on the back to Paul who passed his four day IOSH Managing Safely course. Its Dave’s turn next !!

Last month, extending into this month, Mickey is receiving training on the MPDS4 Software, thank you to  Alan from CAD Schroer


Optimise have been awarded the ISO 9001:2015 certification by ISO Quality Services Ltd. Congratulations to OPTIMISE ! A special thanks to Yvonne our ISO guru who has put an incredible amount of work and commitment into the award 🙂

The Optimise ISO Gang & Dex !!


July 2019

Paul is off and away over the next two weeks attending an IOSH Managing Safely Course in St Neots run by HS Solutions.

June 2019

Another QSL Ltd ISO training session has taken place this month. Thank you to everyone’s in-put and to Yvonne for all her hard-work in bringing it all together nicely. We should be ready to complete our Certificate 9001 Quality by the end of July, way ahead of schedule !! Well done folks 🙂

Optimise, climbing those steps to success !



May 2019

This month our OPTIMISE office staff are undergoing training for the ISO certification. Office based training began this week. We are aiming to have this in place by the end of the 2019.

Next week, Yvonne will be the first to take the plunge! She is attending an external study day in ISO Quality Management in Worcester. Good luck Yvonne !

April 2019

Paul and Dave have received their training for the P&ID drawing and design software from Bill at Cad-Schroer and are busy practising their new found skills…. Watch this space !

In the last few months Lisa has been finding her feet as our new Marketing Administrator and has been busying herself with social media and general marketing courses and a few SEO and Google analytics training days. She has even had the time to throw in a media and film making study day!

Feb 2019

Yvonne attended a seminar in Health & Safety.


Congrats to Yvonne who completed her IOSH Managing Safely refresher course!